Start with your location and vehicle condition
Share a precise location and describe where the car is standing. Include make and model, whether the wheels turn, whether it can steer or brake and whether the keys are available. Photos of damage and access can help assess what equipment is needed.
Recovery by agreement, not an instant dispatch promise
An enquiry is not confirmation that a truck has been sent. Availability, collection arrangements and the estimated timing need to be checked for your location. Confirm the proposed price and destination before accepting the arrangement.
We can assess recovery to a repairer or another agreed address. Tell us whether the receiving location can take the car and whether someone will be there for handover.
Local or international transport?
Use the city pages linked from Poland, Germany or Czechia for a local recovery enquiry. For a planned journey between countries, use non-running car transport and the international route catalogue.
Loading constraints matter
Locked wheels, a low vehicle, a restricted parking area or missing keys may change the handling required. Describe these details before booking. The reference tariff does not establish the final cost of every recovery situation.
Telegram is the primary channel for location details and photos. A phone call is available as an alternative. If there is immediate danger or injury, contact the appropriate emergency service; this website is not an emergency-services dispatch channel.