International car transport

International transport for non-running and damaged cars

A car does not have to start for its transport to be assessed. What matters is an accurate description of its condition and a workable loading and unloading plan.

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Car transporter carrying vehicles
Help24 by WAI Car transport

“Does not run” is not a complete loading description

Please distinguish a flat battery from a vehicle with locked wheels, broken suspension or collision damage. Tell us whether the car can roll, steer and brake, whether the keys are available and whether parts are loose or protruding. Photos should show the car and the space around it.

Choose equipment for the actual condition

A car transporter, flatbed trailer or recovery truck may suit different vehicles and collection points. Do not assume standard loading is possible just because another car of the same model was transported before. The coordinator needs to confirm a suitable method at both ends of the journey.

If the car is underground, on a narrow driveway, on a soft surface or in another restricted location, mention it before asking for a final price. Access to the loading equipment can be as important as the vehicle itself.

Cross-border delivery

Open a published international direction in the route catalogue. Explain whether the destination is a repairer, a private address or a base handover. A receiving repairer must be prepared for a non-running car; unloading cannot rely on the vehicle driving off by itself.

How the quote changes

The quote takes account of the route, vehicle, condition and agreed loading arrangements. A starting per-kilometre rate does not include every possible recovery task. Any special equipment, additional handling or waiting conditions should be confirmed before booking.

Not the same as an emergency response

For a car that has just broken down locally, use vehicle recovery. For an arranged cross-border move, use this page. The distinction helps avoid treating an international transport request as an immediate roadside dispatch.

Read transporting a car with locked wheels before you send the vehicle details.

Coverage

Choose a country or location

Open a country or city page for information relevant to that location.

Reviews on Google

WAI customer experiences

Each review links to the original review on Google Maps.

Car shown in Olga Ponomarenko’s review
Olga PonomarenkoGoogle Maps
G
5 / 5
Translated from the original review

“Everything went wonderfully. On 5 March, my car was transported by car transporter from the Netherlands to Lviv. I am happy with the service. They also had to put up with me as a customer: I was very worried, checked everything and asked for lots of documents, evidence and reviews because I was sending an almost new car that had left the dealership only three months earlier. But everything went wonderfully. The car arrived on time, without damage or any problems. Thank you, and I highly recommend the service!”

View original review
Car shown in Viktoria Vasylchuk’s review
Viktoria VasylchukGoogle Maps
G
5 / 5
Translated from the original review

“Thank you to the team for the excellent work, and special thanks to the driver, who stayed in contact throughout. Our car was transported from Spain to Romania. We were happy with the service: the car arrived intact and we had nothing to complain about.”

View original review
Car shown in Valera Mykytenko’s review
Valera MykytenkoGoogle Maps
G
5 / 5
Translated from the original review

“I recommend them to everyone. WestAutoImport is a great company. They collected and transported the car from Italy to Poland quickly and professionally. Everything was fast and well done.”

View original review

Telegram · Help24

Tell us where the car needs to go

Send the route, make and model, vehicle condition and preferred dates. Telegram is our primary contact channel.