Contact Help24

Choose how to contact us. For a transport quote, share your route and vehicle condition in Telegram. You can also discuss the request by phone.

We recommend Telegram for a quote: you can share the route, photos and vehicle details in one conversation.

Not using Telegram? Discuss your transport request by phone.

Handover locations

Where to hand over and collect your car

Confirm the exact address and a convenient appointment with the coordinator.

Poland

Poland

Warsaw

Handover and collection by prior arrangement.

Poland

Medyka

Handover and collection by prior arrangement.

Ukraine

Ukraine

Kyiv

Handover and collection by prior arrangement.

Ukraine

Lviv

Handover and collection by prior arrangement.

More about handover locations

Telegram: recommended for a transport quote

Use the Telegram button to open a draft message. Add the collection and delivery towns or postcodes, make and model, vehicle condition and preferred dates, then send the message yourself.

Telegram is useful for keeping the route, photos and agreed details together. Merely opening the conversation does not submit a booking and does not confirm a departure time or price.

Prefer a phone call?

Use the phone button or the displayed number +48 459 568 320 to discuss your request. The number can also be copied from the contact card. We do not publish an unverified promise of immediate or round-the-clock telephone response.

What to prepare

Explain whether the vehicle is yours already or is being collected from a seller. Say whether it starts, rolls, steers and brakes. Mention missing keys, locked wheels, damage or restricted loading access.

For a Ukraine-bound import, state that you need import and customs-clearance assistance, not only transport. Send document copies only through the private channel agreed with the coordinator.

Agree a base appointment

For handover in Warsaw, Medyka, Kyiv or Lviv, confirm the exact address and time first. The registered office address is not a default vehicle delivery point. Read about handover locations.

Already discussing a shipment?

Use the existing conversation and identify your route or order, so the coordinator can keep the details together. A change to the car's condition, collection availability or receiving person should be communicated before loading.

Telegram · Help24

Tell us where the car needs to go

Send the route, make and model, vehicle condition and preferred dates. Telegram is our primary contact channel.